At MacroFin Consultants, we know the day-to-day pressures that Operations Directors, Finance Directors and Board-level leaders face in ambitious IT and telecoms businesses.
You’re dealing with complex usage-based billing, intricate commission structures and constant growth targets — all while managing tight margins and staying competitive in a fast-moving market.
For firms with turnovers above £30 million, these operational details shouldn’t quietly drain profit. Yet, for many UK operators, they do.
Our goal is simple: help you spot — and fix — the hidden gaps in your systems and processes so you protect every pound you earn.
In the UK telecoms and IT sectors, billing has become more complex than ever — multiple data sources, consumption-based pricing and fast-changing customer demands. But when billing still relies on spreadsheets or disconnected systems, the impact is real:
Revenue leaks through missed or inaccurate invoices
Delayed billing cycles slowing cash flow
Frequent disputes damaging customer trust
Wasted resource fixing problems that shouldn’t exist
Did you know many operators lose 1–5% of annual revenue this way? For a £30 million+ firm, that’s up to £1.5 million every year — gone.
Smart operators are moving away from clunky legacy processes towards flexible solutions that automate data flow, improve accuracy and speed up invoicing — all without the disruption of a massive ERP overhaul.
Commission is a powerful motivator for your internal sales teams and external partners. But it only works when it’s right.
In large IT and telecoms businesses, complex incentive structures, usage-based triggers and partner deals make manual commission calculations a major risk.
When you’re still relying on spreadsheets and late sign-offs:
Forward-thinking firms are moving to automated, flexible systems that get commission right first time, every time — protecting profit and motivation, without layers of admin.
For ambitious UK telecoms and IT operators, growth by acquisition is a proven strategy. Buying a loyal customer base makes sense — but integration is where the real profit is won or lost.
Poorly planned or under-resourced integration can quietly eat into your ROI:
Smart integration doesn’t mean replacing everything overnight. It means connecting the dots quickly, phasing out duplicate systems and giving your teams one clear view — so you protect the loyalty and value you just paid for.
We’re not here to push a one-size-fits-all ERP. We help UK IT and telecoms businesses choose smart, modular solutions that slot into what you already have — fixing what matters most, first.
Whether you’re looking to plug hidden revenue leaks, simplify commission or integrate an acquired business properly, we bring clarity, practical insight and a clear plan for improvement.
If you suspect your billing, commission or integration processes are draining cash — or you just want a second opinion — let’s talk.
We’ll map out your unique situation, highlight quick wins and show you how to protect profit without major disruption.
